(4.7 / 5)6+ Ratings

Cherished Urns Reviews

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Overall Rating

4.7
6 Reviews
  • 539%
  • 461%
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About Cherished Urns

Cherished Urns is a company specializing in the creation of high-quality, custom-designed cremation urns and memorial jewelry. The company is known for its skilled artisans and craftsmen who meticulously craft each urn with attention to detail and care. They offer a variety of urns, including steel and brass options, and provide excellent customer service with communication channels such as email, telephone, and live chat. The company is based in Penstraze Business Centre, Truro, Cornwall, and has a strong reputation with a 97% on-time delivery rate and 97% accurate and undamaged orders.

Cherished Urns Pros & Cons

Pros:

  • Smooth and Hassle-Free Process: The company is known for its smooth and hassle-free process, even for non-paying customers who won a competition.
  • Quick and Easy Communication: Communication with the company is quick and easy, with queries resolved under an hour.
  • High-Quality Products: Cherished Urns offers beautiful, high-quality products crafted by highly skilled artisans and craftsmen.
  • Excellent Customer Service: The company prioritizes customer service, with a personal touch and genuine concern for customers.
  • Variety of Products: They offer a wide range of urns and memorial jewelry in different styles, sizes, and materials to suit all tastes and budgets.
  • Reliable Shipping: The company has a reliable shipping system with 97% on-time delivery and 97% accurate and undamaged orders.

Cons:

  • Occasional Missing Elements: There have been instances where an element was missing from the order, although the company impressed with their effort to rectify the issue.
  • Limited Information on Specific Issues: There is limited information available on specific cons or complaints from customers, suggesting that issues are generally well-handled by the company.

Customer ratings by feature

  • Price & Quality
    4.0
  • Shipping & Delivery
    4.5
  • Return Policy
    4.5
  • Customer Service
    4.0

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Cherished Urns Customer Reviews (6)

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Betty Andrews
Betty Andrews
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Nov 20, 2024
Sara Zimmer
Sara Zimmer
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Nov 20, 2024
Jennifer Neustadt
Jennifer Neustadt
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Nov 18, 2024
Ying Poole
Ying Poole
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Nov 18, 2024
Ayshat Bataev
Ayshat Bataev
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Nov 17, 2024
Mille Gregersen
Mille Gregersen
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Nov 15, 2024

Cherished Urns Customer’s Q&A

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Cherished Urns Features and Benefits

Key Features and Benefits of Cherished Urns:

  1. Biodegradable Urns:

    • Heart Shaped Urns: Handcrafted from mulberry tree bark, available in Wood-Grain, Pastel, and Floral designs.
    • Biodegradable Material: Made from natural materials like mulberry tree bark and cornstarch, ensuring they will biodegrade naturally over time.

  2. Variety of Options:

    • Wooden Urns: Made from Oak or Beech wood, available in natural color or lighter and darker wood stains.
    • Adult and Miniature Urns: Available in various shapes, colors, and decorative styles to accommodate different needs.

  3. Ease of Use:

    • Push-in Top: Simple to open, making it easy to use the urns.
    • Secure Closure: Some wooden urns close securely with a screw lid or screws in the feet.

  4. Presentation and Storage:

    • Presentation Bag and Box: All urns come with a free presentation bag and box for safekeeping.

  5. Comfort and Aesthetics:

    • Unique Feel and Finish: Each heart-shaped biodegradable urn has a unique feel and finish.
    • Natural Beauty: Wooden urns are exquisitely finished, showcasing their natural beauty.

  6. Return Policy:

    • 14-Day Returns Policy: No questions asked, allowing for a hassle-free return process.

  7. Customer Support:

  8. Sustainability:

    • Environmentally Friendly: Encourages sustainable practices by minimizing waste and using eco-friendly materials.

Cherished Urns Pricing

Cherished Urns does not provide specific pricing information on their website. However, they mention that all urns come with a free presentation bag and box for safekeeping, and they offer free delivery on everything. For detailed pricing, it is recommended to contact Cherished Urns directly.

Pricing Information:

  • Free Presentation Bag and Box: Included with all urns.
  • Free Delivery: Available on all items.
  • Contact for Specific Pricing: Recommended to contact Cherished Urns directly for detailed pricing information.

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